The Team

At SecureSolutions Australia, we take immense pride in our exceptional team of dedicated and talented professionals. Each member brings a unique blend of expertise, innovation, and passion that collectively drives our mission to foster workplace excellence. Meet the individuals ready to support your learning and development journey:

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Founder & CEO

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Our Founder and Director are visionaries committed to professional growth, workplace safety, and innovation. With over 10 years of experience spanning child, adolescent, adult, and geriatric psychiatric practice, trauma-informed care, therapeutic communication, and project development, their leadership empowers organisations to achieve meaningful change. Their expertise in research and program design ensures our training solutions are cutting-edge and impactful.

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Lead Facilitator

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Our Lead Trainer is a seasoned professional with over 13 years of experience in workforce education, specialising in resilience-building, crisis intervention, and the development of leadership skills. With a knack for translating complex concepts into practical, actionable strategies, they inspire teams to enhance their professional capabilities and build confidence in handling challenging situations.

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Learning and Development Specialist

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As a certified Mental Health First Aid facilitator and experienced mental health nurse, our Learning and Development Specialist provides a comprehensive and person-centred approach to training. Their expertise lies in recognising signs of distress, fostering psychological safety, and empowering teams to develop supportive and inclusive workplace practices.

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Administrative Coordinator

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Behind the success of every program is exceptional administrative coordination. Our Administrative Coordinator ensures seamless program delivery with unmatched organisational expertise and attention to detail. From scheduling to logistics, their dedication guarantees a smooth and professional experience for every client.

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Trainers

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Qualifications:

 

Psychiatric Clinician: Trainers often possess a solid understanding of behavioral psychology, allowing them to analyze and interpret various behaviors of concern. This expertise helps them provide insights into the underlying motivations and triggers for such behaviors.

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Conflict Resolution Skills: Qualifications in conflict resolution showcase their ability to mediate disputes and address conflicts, which is crucial in managing behaviours of concern and preventing escalation. These skills demonstrate competence in responding to high-stress situations and effectively de-escalating potentially dangerous encounters.

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Mental Health Training: Understanding the connection between mental health and behaviors of concern is vital. Trainers might have qualifications in mental health first aid or similar programs to better support individuals in distress.

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Experience:

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Real-World Situations: Experienced trainers have likely dealt with a range of real-world situations involving behaviors of concern and occupational violence. This experience helps them relate theoretical knowledge to practical applications.

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Industry-Specific Expertise: Trainers often come from diverse professional backgrounds such as healthcare, education, retail or sales. Their industry-specific experience equips them with insights into the unique challenges various sectors face.

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Training and Facilitation: Extensive experience in delivering training and workshops is essential. Trainers must effectively communicate complex concepts, engage participants, and facilitate interactive discussions and simulations.

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Case Studies and Scenarios: Incorporating relevant case studies and scenarios into training sessions demonstrates the trainer's ability to connect theory with real-life examples, enhancing participants' understanding.

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Risk Assessment Proficiency: Trainers are skilled in conducting risk assessments to identify potential areas of concern within an organization and develop appropriate strategies for prevention and management.

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Collaboration with Experts: Experienced trainers often collaborate with other experts in the field, including clinicians, security professionals, legal advisors, and teachers, to ensure their training content is comprehensive and up-to-date.

 

Continuous Learning: The field of occupational violence and aggression is dynamic. Seasoned trainers demonstrate their commitment to staying current by attending workshops, conferences, and staying informed about the latest research and best practices.

 

Adaptability: Effective trainers can adapt their approach to various audiences, whether training frontline staff, supervisors, or senior management, while considering different organizational structures and cultures.

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By combining relevant qualifications and practical experience, these trainers are well-equipped to impart the necessary skills and knowledge to handle behaviours of concern and occupational violence, fostering safer and more secure work environments.